Order Not Showing in DMS

Order Not Showing in DMS

If an order is not visible in DMS, please follow these steps:

1. Ensure Retailing is Done with Network Enabled

   • Ask the user to perform retailing with an active internet connection to ensure proper data sync.

2. Sync Data

   • Request the user to sync data manually, as this may help in reflecting the order in DMS.

3. Mark End Day

   • In some cases, the order may only appear in DMS after the user marks the end of the day.

If the issue persists, please raise a ticket at dmsfasupport@fieldassist.in for further assistance.