Not able to login/showing error
If a user/Distributor is unable to log in to DMS, follow these checks:
For Company Users:
- Check Registration – Verify if the user is registered in the system.
- Email Conflict – If the email is already used as a Distributor, the user cannot log in to DMS as ASM, RSM, or ZSM.
For Distributors:
- Check Registration – Ensure that the Distributor is registered in the system.
- Email Conflict – If the email is already used as a company employee, the Distributor cannot log in into DMS.
If the Issue Persists:
- If the user or distributor is registered but still unable to log in, please raise a ticket at dmsfasupport@fieldassist.in for further assistance.
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