Route/Outlet not visible

Route/Outlet not visible

If the Route is Not Visible:

1. Check if the company is using Employee Route Mapping. If so, verify whether the mapping exists or not.
2. If the mapping does not exist, ask the company admin or account manager to create or correct the employee route mapping.
3. If the company is using Position Route Mapping, ensure the mapping exists correctly. If not, contact the company admin or account manager to correct the mapping.

If the Outlet is Not Visible:

1. Check if the Outlet Route Mapping has been done correctly.
2. Ask the user to sync the data. This may help resolve the issue and make the outlet visible.